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Division of Factory Mattress USA
1-877-426-2887

Customer Service

  • Warranty Request Forms
  • Comfort Guarantee Request Forms

    If you are in need of the Warranty Request Forms or Comfort Guarantee Request Forms, please click on the appropriate link above and:
         1)  Print the forms
         2)  Fill the forms out in their entirety
         3)  Scan the forms and email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or mail to the address on the forms
         4)  Include a copy of your original sales ticket
    Requests cannot be processed without a copy of your original sales ticket.

    If you have any questions or need additional assistance, please call the Customer Service number on the back of your sales ticket or send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .